I have just bought a Humax FoxSat-HDR 320 GB. Even though I received it a few days ago (from Dixons), the software version is 1.00.13 13/1/2010 - i.e. very old. I have tried updating the software via both OTA and USB and neither is working. Details: Via USB: 1) I've downloaded HDR_FOX_T2_1.01.09.zip, extracted file "hdr_fox_t2_upgrade.hdf" and copied this to the root folder of the USB data key. 2) I've tried: a) Powering the FoxSat off, inserting the USB data key and powering on. The USB data key light flashes a few times, but the FoxSat displays "BOOT" and boots as normal with no update occurring. b) Putting the FoxSat into standby mode, inserting the USB data key and pressing the Standby button (i've tried both front panel and remote). USB data key light flashes continuously, but the FoxSat ignores it and after 20 seconds displays the current channel. 3) I've tried three types of USB data key. All are formatted as FAT32. 4) I've tried using both the front and rear USB sockets. 5) I've tried holding the front panel/remote standby button when powering the unit on (via the back panel switch), as one person advised. --- Via OTA: 1) Both tuner inputs are connected to the satellite dish. 2) The signal strength and quality are 100 % for both tuners (occasionally dropping to 90% for some channels). 3) Using "Menu -> Setup -> Software Update -> Automatic Update" the message "New software is not found" is displayed. 4) Using "Menu -> Setup -> Software Update -> Manual Update" the message "New software is not found" is displayed. The following are displayed: - Satellite: Freesat 28.2E - Freq: 0 - Polarisation: Auto - Symbol rate: 27500 - FEC: Auto --- I've read all the information I can find on this topic (forums, manuals and manufacturers info). I've also tried earlier updates than 1.01.09. The current loader version is U7.53. Is Freesat 28.2 E the correct satellite for the manual software update? Is it possible that my dish is picking up a good signal from FreeSat 28.2 E but not from another satellite that is required for the update? Is there something else that I have missed? Should I return the unit? Please advise. Thanks, JB.