Question huawei mate 20 pro not turning on

karma12

Active Member
any one had a mate 20 pro that does not turn on ....i have not used the phone for a while but it wont turn i have charged it for 30 minutes
 

lee667

Distinguished Member
Are you trying to turn it on with the power cable still plugged in and on? My wife had a p10 and that wouldn't turn on if the battery had died and was on charge, always had to unplug it to turn it on.
 

karma12

Active Member
Are you trying to turn it on with the power cable still plugged in and on? My wife had a p10 and that wouldn't turn on if the battery had died and was on charge, always had to unplug it to turn it on.
i have not used the phone for about 2 months i took it out the drawer and i charged it for 2 hrs now it wont turn on ....plugged or unplugged
 

karma12

Active Member
sorted i used a diffrent charger ..it does not allow the supercharger plug to be used when battery is very low ...
 

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