HTC repair centre claim water damage

Stu V

Well-known Member
My HTC sensation was returned to the repair centre about 6 months ago as it kept switching itself off and was repaired under warranty. Last week the touch screen stopped responding and was returned again. I received it back yesterday as unrepairable due to water damage. This phone has never been exposed to water so am at a loss to see how this has happened and I told the help centre as much but just got fobbed off by "if the engineer's found water damage................"

Anyone had a similar experience or advise on my next course of action as I don't intend to accept this without a fight.
 

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