Hello,
After a long wait I finally received my desire z last week. Being my first htc I was very excited about it, and it's everything I expected it to be...except as a phone to receive calls. I've encountered this problem, when the mobile goes into power save (1-3 mins depending on settings) it immediately loses phone signal (i have an o2 simcard) so I can't receive any texts or calls! I'm only get them if they come in while I'm using the phone. Otherwise they go to voicemail.
I've looked and looked online and no one else seems to be having this problem (or talked about it). I don't think it's the sim card since I tried it on my old phone and it works as normal. I've requested a new sim card just in case and it should arrive this week.
Any ideas why this is? I'm afraid it's a manufacturing problem and I only hope it's not for all Desire Zs. Any suggestions on settings I should change? This has happened from day 1 and I even rebooted it to factory settings and still have the same problem.
Thanks in advance for the help!
After a long wait I finally received my desire z last week. Being my first htc I was very excited about it, and it's everything I expected it to be...except as a phone to receive calls. I've encountered this problem, when the mobile goes into power save (1-3 mins depending on settings) it immediately loses phone signal (i have an o2 simcard) so I can't receive any texts or calls! I'm only get them if they come in while I'm using the phone. Otherwise they go to voicemail.
I've looked and looked online and no one else seems to be having this problem (or talked about it). I don't think it's the sim card since I tried it on my old phone and it works as normal. I've requested a new sim card just in case and it should arrive this week.
Any ideas why this is? I'm afraid it's a manufacturing problem and I only hope it's not for all Desire Zs. Any suggestions on settings I should change? This has happened from day 1 and I even rebooted it to factory settings and still have the same problem.
Thanks in advance for the help!