HSBC Card issues?

Discussion in 'General Chat' started by mjn, Jul 18, 2015.

  1. mjn

    mjn
    Distinguished Member

    Joined:
    May 24, 2001
    Messages:
    24,577
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    Herts, England
    Ratings:
    +13,389
    Just tried to use my HSBC cards, and received an "INCORRECT PIN" error.

    I know the PINs are correct, as i used them yesterday. Just wondered if anybody else has had a problem before i ring HSBC and have them reset my PINs.
     
  2. DVD-Man

    DVD-Man
    Well-known Member

    Joined:
    Jul 24, 2004
    Messages:
    8,580
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    136
    Location:
    Ayrshire, Scotland
    Ratings:
    +1,932
    Can you get cash out?

    Just as a control measure against dome faulty Point of Sale machine.
     
  3. Member 55145

    Member 55145
    Distinguished Member

    Joined:
    Jan 18, 2005
    Messages:
    12,082
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Ratings:
    +3,484
    Try it again. I have found every so often it will say it's incorrect even when I know it's correct
     
  4. nheather

    nheather
    Distinguished Member

    Joined:
    Oct 6, 2004
    Messages:
    20,120
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    167
    Location:
    Horsham, West Sussex
    Ratings:
    +10,479
    Just used my First Direct (part of HSBC) card without any problems.

    Cheers,

    Nigel
     
  5. kutsanagi

    kutsanagi
    Active Member

    Joined:
    Apr 29, 2010
    Messages:
    1,333
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    66
    Location:
    Wakefield
    Ratings:
    +245
    I've used my hsbc card 3 times this morning. No problems.
     
  6. mjn

    mjn
    Distinguished Member

    Joined:
    May 24, 2001
    Messages:
    24,577
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    Herts, England
    Ratings:
    +13,389
    Didn't try to withdraw cash, but i tried two Visa Debit cards, on two different accounts.

    I tried one card twice and another once.

    I bet it's a faulty POS terminal. The contactless payment worked.
     
  7. Member 55145

    Member 55145
    Distinguished Member

    Joined:
    Jan 18, 2005
    Messages:
    12,082
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Ratings:
    +3,484
    Did you check it over carefully? May have had a skimmer on it.
     
  8. Beany31

    Beany31
    Well-known Member

    Joined:
    Nov 23, 2008
    Messages:
    5,156
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    136
    Location:
    Kent
    Ratings:
    +588
    If your pin is locked (input correct three times) the only way you can unlock it is via a cash machine by pressing 'other' then pin services then unlock pin the next day.
     

Share This Page

Loading...