malcolm
Novice Member
HI guys,
Well it's another HS10 revisiting its maker! Off to heathrow tomorrow for repairs. Its suffering from both the lamp bugs. So when it eventually starts it turns itself off.
The problem i may encounter is with the warranty. The machine was bought from nexnix in august, but was a demo unit.
They only want to see the receipt as proof of purchase, but it will be for much less than a new machine. So i'll see what happens there.
Anyway my joker card is this pdf orginally posted by Markatlarks, it clearly states in my mind that there is manufacturing problem with the Lamp cover and they advise replacing it with a improved part.
http://62.6.248.8/Indexes/pi/EB/Jun_2003/00032331.pdf
If it is a manufacturing fault shouldn't all HS10's be fitted with the new part free of charge? If it were a car for example it would be fixed regardless of warrenty. I'm not sure where the comsumer stands on this matter but i hope its in my favour.
I'll update this thread when more has transpired.
Mal
Well it's another HS10 revisiting its maker! Off to heathrow tomorrow for repairs. Its suffering from both the lamp bugs. So when it eventually starts it turns itself off.
The problem i may encounter is with the warranty. The machine was bought from nexnix in august, but was a demo unit.
They only want to see the receipt as proof of purchase, but it will be for much less than a new machine. So i'll see what happens there.
Anyway my joker card is this pdf orginally posted by Markatlarks, it clearly states in my mind that there is manufacturing problem with the Lamp cover and they advise replacing it with a improved part.
http://62.6.248.8/Indexes/pi/EB/Jun_2003/00032331.pdf
If it is a manufacturing fault shouldn't all HS10's be fitted with the new part free of charge? If it were a car for example it would be fixed regardless of warrenty. I'm not sure where the comsumer stands on this matter but i hope its in my favour.
I'll update this thread when more has transpired.
Mal