I have a genuine UK HS10 but can't for the life of me remember where I bought it from, only that the price was very good due a web based purchase. I am now having a problem which I cannot figure out and am not sure if it is a warranty claim or not. It doesn't seem to want to turn on. I have checked the power cables and there is nothing untoward, it simply will not respond to the remote or pressing of the power buttons on the unit itself. Its as if it isnt even plugged in. no noises no leds no nothing. Is this a common fault? do i need to go through my dealer in order to get it repaired by Sony UK?