I need to upgrade my phone this month. I just phoned up O2 and the best offer they can give me on the N82 is: Keep existing tarrif (12 months) which is 800 mins & 1000 texts for 30 a month (should be 45) and the phone will be £89.99 Now I dont want to pay for the phone and I want to carry on with the existing tarrif. Whats my best plan of action? Do I phone up and request my PAC code? Will they then give me what I want or will they give me the code and leave it a few days then phone me saying I can have it for free?