Question How to contact Samsung global? Samsung Egypt have no return policy for my new defective LED TV!!


Novice Member
I need the contact address of Samsung global/international, as i can't find it anywhere online, preferably an email. I want to file a complaint against Samsung Egypt.

The website always redirects me to chose a specific country and mine won't ever help, they're actually the cause of the problem!

Samsung Egypt is a nightmare! In the first 14 days of the return policy i discovered several defects like backlight bleeding, clouding and dirty screen effect!

The customers service is horrible! Just terrible! They kept staling me for over a week promising every single day of a technician visit to write a report to the management and they will then decide if it's defective or not!

The worst thing is that THEY DON'T HAVE A RETURN POLICY!

They just want to replace it if their technician ever visited me and reported that it's defective which i highly doubt after a circle of everyday lies and extreme unprofessionalism!

Please help as soon as possible as i'm running out of the 14 days for returns.

Many thanks!


Outstanding Member
Well I've spent 10 minutes searching and can't come up with anything particularly useful. I'll see if I can dig something out tomorrow when their offices are open. You might need to remind me..

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