How to cancel Live subscription

Discussion in 'Xbox Forums' started by coops233, Feb 3, 2009.

  1. coops233

    coops233
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    Anyone know how I can :-

    • cancel my LIVE subscription (9 months left)?
    • get a refund for months not used?
    • stop them renewing it automatically?
    I think I have to write to them, is that correct?

    Paid via credit card.

    Thanks
     
  2. piros

    piros
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    I would like to know too as in my excitement of receiving my 360 last year I used a credit card to buy 12 months of live @ £40 :rotfl:. Obviously you can buy 13 months for around £23 or whatever it is so I will be doing that but don't want MS to re-issue another 12 months automatically :eek:

    Sorry it's not an answer to your questions :rolleyes:
     
  3. coops233

    coops233
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    I have just called MS and they say no refund will be given unless within 60 days of activation.

    They said they will stop it automatically renewing - I believe it when I see it.
     
  4. piros

    piros
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    That's rubbish, 2 months notice! :eek: I better check how long is left on mine, watch it be in the next week or so :rolleyes:

    Edit: Ah, Gold Member since: 06/08/2008 - Automatic renewal: ON

    Now time to email/write/telephone :rotfl:
     
    Last edited: Feb 3, 2009

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