I got my Harmony 885 yesterday - charged it up, and am now somewhere on my 7th hour of trying to setup the f*****g thing! I have installed, and removed the software from cd twice, downloaded the software from their site, and installed that, but WHATEVER I do, I can not get the damn thing to load up my codes! If I start the application, it comes to the download part each time. I've done what the FAQ says to shutdown applications like Norton etc... clear the files in Internet Explorer etc... etc... etc... It just seems to hang each time I tryh to do the upload - even though the files have been transferred to my PC! I've waited up to an hour for the Internet page to move, but the load bar at the bottom of the screen only seems to go half way no matter how long I leave it! Has anybody else had issues? Do I have a duff remote? I'm just waiting for Logitech Support to become available today, and will call them.