Hi everyone. I've been a Sky customer for years now and are just at the point of pulling the plug as I think the quality of programming and picture (through all the compression required to pump 500 channels of garbage) is pants. The one thing that I do want though is HDTV / HDTV Sky +. My question is if you cancel how long until they treat you like a new customer and give all new gear and install for free? Can you start a new install under your wife's name? What are the rules? I've read their terms but its not clear! Any help on clarifying this would be appreciated.