This might sound stupid but my computer was playing up and hard drive about to fail so I used windows backup to create a backup to my external hard drive. Computer went to menders and internal hard drive was formatted so how do I restore my files. (OS is Vista basic). I thought I could just use restore backup but I am having trouble, it seems to restore stuff but my files are not available? All my installed programmes and documents have not reappeared? Can anyone give me a run through on what to do please?