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How did you get rid of Radeon virtual desktop?

Discussion in 'Desktop & Laptop Computers Forum' started by Stuart Wright, Feb 1, 2002.

  1. Stuart Wright

    Stuart Wright
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    Latest ATI drivers, DirectX8.1, Windows ME, Radeon VE.
    Added 1280x720 custom res, but I get a horrible scrolling screen which the guys at AVS Forum say is the virtual desktop.
    There doesn't seem to be a definitive way to fix it and I still have the problem.
    Anyone offer a solution?
     
  2. Jeff

    Jeff
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    First make sure that you have a monitor defined that has a high enough resolution spec, if thats OK reinstalling the video driver usually does the trick. ATI drivers, you have got to love them :)

    Jeff
     
  3. tryingtimes

    tryingtimes
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    Spector
    The Sony GDM-W900 is the monitor that I chose.
    It works fine for 1280x720 on mine.
     
  4. Stuart Wright

    Stuart Wright
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    Thans, guys.
    I tried these without success.
    ATI got back to me with a lengthy but successful solution :


    I've just installed components for a brand new HCPC (home cinema PC here in England ) replacing my rather budget GeForce MX & Fortissimo system with a Radeon VE and MAudio 24/96 plus quiet fans etc. Other components : PC chips socket A, 1 gig Athlon, Pinnacle Win TV card, Windows ME, Powerstrip 3.12, latest ATI drivers.
    I've come across the virtual control panel problem having used Powerstrip to create my 2 preferred resolutions 1280x720 and 1280x960.
    When swapping to 1280x720 even with powerstrip not running, the virtual desktop fired up creating a corrupted, garbled pattern in the area below the taskbar.
    I checked out the threads here and various people have tried various options but there doesn't seem to be a consistant solution.
    So I emailed ATI support in Dublin and got the following instructions in an email. I followed them to the letter with the exception of
    1) altering the BIOS - my BIOS doesn't have any of the options listed in the instructions so I left it as it was
    2) I didn't install the Digital Video Update for Direct X after installing Direct X 8.1
    3) I didn't install the ATI Multi Media Center.

    Here are the instructions:
    -----------------------------------------------------------
    The virtual desktop and the problems are apparently a problem
    related to a inproper driver installation:

    http://support.ati.com/products/pc/...me_drivers.html
    If you have any AntiVirus software installed or installation monitoring software, please disable it before starting the procedure.
    Common re-installation:
    1. Install a Standard VGA driver from Safe Mode:
    * Click on Start, Settings, Control Panel.
    * Click on the Display icon to open Display Properties.
    * Click on the Settings tab in Display Properties and click on the
    Advanced button.
    * Click on the button Change graphics adapter and then click on Next.
    * Select "Display a list of all the drivers in a specific location, so you can select the driver you want."
    * Chose and install a Standard VGA driver from the list.
    * Reboot the system.
    2. Now, remove all ATI drivers and ATI software:
    * Go to Control Panel, select Add Remove Programs;
    * Remove the ATI Display Driver, click ok;
    * Do not reboot yet.
    * Remove the ATI Software (Multimedia Center /Teletext and/ or DVD player if applicable);
    * Do not reboot yet.
    * Click on Start
    * Click on Find, select Files/Folders
    * Type ati*.*
    * When Windows has found all ATI files, please delete them all.
    * Reboot the system.
    1) REGISTRY: DRIVER INSTALLATION. Please go through it carefully !

    Please be EXTREMELY careful when entering the registry and follow the instructions below step by step. If any other part of the registry is damaged in the process you may no longer be able to enter Windows and all personal data will be lost. Please make a back-up of your most important files before editing the registry.

    In order to EXPORT the registry,
    Click on START
    Choose RUN
    Type REGEDIT and click OK.
    From the menu, select EXPORT REGISTRY FILE
    Choose a name and make sure to export the entire registry (default).

    Go to : HKEY_Local_Machine\Software; Delete any ATI Folders;
    Reboot the system.

    3. Please ensure that you have checked these BIOS settings. WARNING!
    Incorrect changes to CMOS may prevent the system from booting. Before making changes to CMOS settings, please ensure that you are familiar with the procedures for restoring default settings. Consult the documentation for your motherboard and/or your system.
    The exact names of CMOS settings may vary from system to system. Not all systems will offer the options listed below.
    These settings (if they appear) will normally be found in the CHIPSET SETUP
    or CHIPSET FEATURES portion of CMOS.
    AGP Bus Turbo Mode AGP Turbo DISABLED
    Primary Frame Buffer VGA Frame Buffer DISABLED
    AGP 1X/2X/4X Should be set to match the capabilities of the graphics
    adapter
    AGP Aperture Size AGP Aperture DEFAULT or 64MB
    4. After you have checked the BIOS, please boot up in Normal Mode.
    5. Please ensure that you have the latest AGP drivers installed for the
    chipset on your motherboard.
    AGP drivers can be updated from the motherboard manufacturer's website -
    <http://support.ati>.com/info/motherboard_manufacturers.html
    <http://support.ati.com/info/motherb...ufacturers.html> or chipset's
    manufacturer's <http://support.ati.com/de/info/chip...ufacturers.html> -
    <http://support.ati.com/info/chipset_manufacturers.html>
    6. Be sure that you have the latest version of Microsoft DirectX installed in your system.
    You can check your DirectX version using DXDiag (Click on "Start"; "Run";
    Type "dxdiag" and click OK).
    Please be also sure that you install the additional software related to
    DirectX (e.g. the Digital Video Update for DirectX 8):
    <http://www.microsoft.com/directx/homeuser/downloads/>
    7. Launch the extraction of the ATI Driver downloaded file, but exit
    installation, as soon as it starts.
    8. Now you can install the driver manually:
    * Click on Start, Settings, Control Panel;
    * Click on the Display icon to open Display Properties;
    * Click on the Settings tab in Display Properties and click on the
    Advanced button
    * Click on the button Change graphics adapter and Next;
    * Select "Display a list of all the drivers in a specific location, so you can select the driver you want."
    * Select " Show all devices ".
    * Click on " Have disk ".
    * Browse your hard drive to find the directory of the driver:
    if from the downloaded file:
    C / ATI / Support / Wxx_8500_x_xx_xxxx / AtiDrive (for All-In-Wonder Radeon 8500)
    C / ATI / Support / Wxx_RADEON_x_xx_xxxx / AtiDrive (for other Radeon
    products)
    C / ATI / Support / Wxx_R128_x_xx_xxxx. / AtiDrive (for Rage 128/128 Pro products)
    if from the ATI Installation CD:
    note: the last 2 letters of the folder name indicate the Operating System
    (9x - Windows 95/98; Me - Millennium)
    CD / Install / R200XX / AtiDrive (for All-In-Wonder Radeon 8500)
    CD / Install / R6XX / AtiDrive (for other Radeon products)
    CD / Install / R128XX / AtiDrive (for Rage 128/128 Pro products)
    * and select any *.inf in this directory.
    * Follow the screen instructions to complete the driver installation.
    * Reboot your system.
    9. Then, install the Multimedia Center manually.
    If from the downloaded file:
    MMC_7_1_noDVD.exe
    run this executable file.
    If from the CD:
    CD > Install > MMCDVD7 > SETUP
    run this executable file.
    10. The correct monitor must be chosen:
    * Open DISPLAY PROPERTIES from the Windows CONTROL PANEL.
    * Select the SETTINGS tab and click the ADVANCED button.
    * Select the ADAPTER tab.
    * Ensure that the refresh rate is set to "Optimal".
    * Click now on the MONITOR tab.
    * Ensure that a correct monitor is chosen :
    * Your own monitor type or "Plug n Play Monitor"
    If the wrong monitor type is chosen, use the following steps to select a correct one:
    * Open DISPLAY PROPERTIES from Windows CONTROL PANEL.
    * Select the SETTINGS tab and click the ADVANCED button.
    * Select the MONITOR tab and then click CHANGE.
    -----------------------------------------------------------
     
  5. tryingtimes

    tryingtimes
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    and... breathe:D

    Blimey - I'm having some trouble getting 1440x720 but I might not bother if I have to go through all that!

    I think I'll install in that way next time I do a format though.

    Cheers Spectre
    Alex
     

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