Hotmail email account does not exist

Discussion in 'ISPs & The Internet' started by Max Skylon, Feb 24, 2014.

  1. Max Skylon

    Max Skylon
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    Hi folks,

    Apologies if this thread is in the wrong place, please move it to a more suitable place if required.

    A Hotmail account that was working, although only used infrequently, now does not exist. When trying to logon it tells me "This account does not exist". I have used this account since the change from Hotmail to Outlook.

    Can anyone shed any light on why the account "no longer exists" and if it recoverable ?

    Thanks
     
  2. Zenpang

    Zenpang
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    If you haven't logged in over 8 months it becomes inactive, where it can no longer receive any mail. After a further 4 months if it still has not been logged into it is then deleted.

    If you're trying to recover something that requires a confirmation email sent to that email account then you can simply remake it. However if you are trying to recover stored emails then I believe you're out of luck.
     
  3. Max Skylon

    Max Skylon
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