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"Hotkit" bad experience - please read

Discussion in 'AV Receivers & Amplifiers' started by jimmylad, Sep 17, 2002.

  1. jimmylad

    jimmylad
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    I've been awaiting the SonySTRDE685 to come out for a while now & whilst I was in Nottingham this afternoon I called in at Hotkit to see if they had any.

    ( Before I go any further I would like to point out that I had e-mailed them a few weeks ago regarding a price match with Robert Whyte Ltd for this amp & the 835ed speakers and they e-mailed me back a reply saying that they were more than willing to price match Robert Whyte's price of £618 --- 199 for the amp & 419 for the speakers which was £50 cheaper than Hotkit's web site was offering)

    Hotkit had the speakers in @ 449 & I said will you price match this with RW @ 399 & he said no way. He didn't belive that they were being sold for 399 so we checked the RW website on the internet & he said that "these people are dodgy & cowboys" (His words not mine) & that they cant be genuine speakers!!!

    I then mentioned the e-mail I had previously sent and the agreed price of 419 for the speakers & he would't even honour that!

    To cut a long story short I walked out the shop.

    What peed me off was the fact that Hotkit had agreed by e-mail (copies of this e-mail is available to forward on) to 618 for the lot & when I called in to pick it up ( Yes they did have an amp in) he wanted to charge me 449 + 219 = 668. I stood in his shop with 1k in cash in my pockets & he lost a sale. I was desperate for the kit but not from this outfit. No way.

    Robert Whyte will be getting the money now. So be careful of what you are promised in an e-mail.

    Jim
     
  2. graham.myers

    graham.myers
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    I take it you didn't take a copy of the email in with you.

    Still bad practice though
     
  3. jimmylad

    jimmylad
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    I didn't have a copy on me. I called on the off chance.
     

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