Hitachi Warranty 3 years?

PJTX100

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interesting comment on the hitachi web site at...

http://www.hitachidigitalmedia.com/...faqstypeid=6&faqsgroupid=-1&faqsproductid=-1#

select LCD projectors from the drop-down

"We have just increased the warranty period on all our projectors from 1 yr to 3 yrs, and the warranty on our bulbs from 3 months to 6 months.These changes take effect from 01/08/01 onwards, so any projector purchased after this time will have the new warranty period."

Strange when the actual warranty card in the TX says 12 months?

...PJ
 
Very interesting - maybe I'll try an e-mail to Hitachi to see what they say - It would be nice if my warranty had suddenly increased. My bulb would still (just) be under warranty too.

We'll see, but I shan't hold my breath!
 
Please please please let us know here on the forums what they say for existing TX100 owners this is of great interest :thumbsup:
 
PJTX100 said:
interesting comment on the hitachi web site at...

http://www.hitachidigitalmedia.com/http://ebizwebprod.hitachi-eu.com:84/NASApp/DMG/faqs.jsp?firsttime=false&showdiscontinued=n&faqstypeid=6&faqsgroupid=-1&faqsproductid=-1#

select LCD projectors from the drop-down

"We have just increased the warranty period on all our projectors from 1 yr to 3 yrs, and the warranty on our bulbs from 3 months to 6 months.These changes take effect from 01/08/01 onwards, so any projector purchased after this time will have the new warranty period."

Strange when the actual warranty card in the TX says 12 months?

...PJ


On my Hitachi warranty card it mentions that bulb life is 6 months or two thousand hours whichever comes first but says nothing of a three year warranty? If I remember correctly when researching the PJTX100 I read on the forums that Hitachi withdrew the 3 year warranty offer though from all UK models a while back?
 
Hitachi have a 3 year loan support warranty on their business projectors but a 1 year return to base on home cinema projectors.
 
Ivojo said:
Hitachi have a 3 year loan support warranty on their business projectors but a 1 year return to base on home cinema projectors.
Spot on Ken, received a remarkably quick reply from hitachi...

"The FAQ you read on our website unfortunately is a misprint. All
business projectors have a 3 year warranty, however home cinema
projectors have a one year warranty. Measures are currently being taken
to remove the misinformation."

in reply i did point out how poor this warranty was compared to many of its home cinema PJ competitors :) ...PJ
 
It does seem a bit off. We've had no particular problems with TX100's which might concern Hitachi giving longer warranties and cover for 3 years would make the TX100 an even more attractive proposition.
 

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