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Hitachi Warranty 3 years?

Discussion in 'Projectors, Screens & Video Processors' started by PJTX100, Feb 13, 2005.

  1. PJTX100

    PJTX100
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    interesting comment on the hitachi web site at...

    http://www.hitachidigitalmedia.com/...faqstypeid=6&faqsgroupid=-1&faqsproductid=-1#

    select LCD projectors from the drop-down

    "We have just increased the warranty period on all our projectors from 1 yr to 3 yrs, and the warranty on our bulbs from 3 months to 6 months.These changes take effect from 01/08/01 onwards, so any projector purchased after this time will have the new warranty period."

    Strange when the actual warranty card in the TX says 12 months?

    ...PJ
     
  2. Whyshirley

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    Very interesting - maybe I'll try an e-mail to Hitachi to see what they say - It would be nice if my warranty had suddenly increased. My bulb would still (just) be under warranty too.

    We'll see, but I shan't hold my breath!
     
  3. cliocarl

    cliocarl
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    Please please please let us know here on the forums what they say for existing TX100 owners this is of great interest :thumbsup:
     
  4. dinoprada2003

    dinoprada2003
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    On my Hitachi warranty card it mentions that bulb life is 6 months or two thousand hours whichever comes first but says nothing of a three year warranty? If I remember correctly when researching the PJTX100 I read on the forums that Hitachi withdrew the 3 year warranty offer though from all UK models a while back?
     
  5. Member 14847

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    Hitachi have a 3 year loan support warranty on their business projectors but a 1 year return to base on home cinema projectors.
     
  6. PJTX100

    PJTX100
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    Spot on Ken, received a remarkably quick reply from hitachi...

    "The FAQ you read on our website unfortunately is a misprint. All
    business projectors have a 3 year warranty, however home cinema
    projectors have a one year warranty. Measures are currently being taken
    to remove the misinformation."

    in reply i did point out how poor this warranty was compared to many of its home cinema PJ competitors :) ...PJ
     
  7. Member 14847

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    It does seem a bit off. We've had no particular problems with TX100's which might concern Hitachi giving longer warranties and cover for 3 years would make the TX100 an even more attractive proposition.
     

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