Question Hisense h55b7500uk not playing mp4 files

ClarksonRecords

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Yes so basically as the thread says, have a mp4 file that will play on my macbook but not on the tv via the same file from a external hard drive. If I'm missing something really obvious please go easy :)

Regards Aidan.
 
Does it recognise the drive? How is it formatted? What size is the file?
 
I've played MP4 files from a USB stick plugged in directly to the TV and from the stick plugged into my router and then playing it via the Home network on the Firestick. No issues with the TV playing MP4 files.

The format of the drive or the file size also doesn't matter. My USB is formatted as NTFS and have played file sizes over 4GB in size
 
Ok Jimmy. Maybe some of those details may have been relevant in the original post. So it's just one file that you can't play?
 
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