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Hisense 50H6570G Firmware needed.


Novice Member
Hey guys.. my android tv is stuck on a grey screen. when i start my tv up it loads into some menu where you choose your language, time zone, and it connect to my internet. then asks me to name the tv, then agree to terms, then register my tv, then it gives me the option to choose home/store/store videos mode. i choose home and im greeted with a grey screen. none of the buttons on my controller work besides the back button which sends me back to choose language. ive called and talked to people at Hisense and no one has emailed firmware.. they did make a case stating that i need the firmware via email. but HIS canceled the tier 2 case. so if any 1 can share the firmware or let me know what to do please help... by the way i can cast to the tv. but cannot switch inputs. my model is


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