last june I bought a Toshiba RPTV. In February there was a green tint when watching through the component. I called the retailer who took it away, had it for 2 weeks then returned it. They said it was a faulty part and there had been a modification. toshiba were out of stock of the modified part so they took one out of one of their stock TVs to put in mine and returned it. Very nice, I thought. When the TV came back the picture was sharp but slightly tilted. Also the lights at the front didn't work and there was screen burn on the screen. Also the speaker would sounds staticy after a while. I checked the serial number and it was not the same TV. I telephoned them and they said they had swapped the chassis as they couldn't get the part. I told them I wanted my own TV back. They said they were still waiting for the part. Now, 3 months on I have spoken to them and they at first said they were waiting for the part, they wouldn't tell me what the part was (so i could contact Toshiba direct). they want the TV I have back so they can make 1 good one out of the 2. However I do not want a TV made up of secondhand parts from 2 TVs. I want my TV back, with the faulty part replaced with a new one from Toshiba. They now say they dont know which part is faulty and they will not now even talk to me unless they have their TV back. The upshot of it is, they have had my TV for 3 months without repairing it; they fraudulently gave me a used, faulty TV telling me it was my own, repaired. This is an abridged version of events. I now do not trust them to return my TV with its original parts in, or to do the job. Where do I stand legally? Can anybody help?