GrumpyOldGamer
Prominent Member
I have a petrol 2011 VW Passat estate, it has a panoramic roof that was leaking in December 2013 so the frame and seal was replaced under warranty.
Last week I noticed a drop of water come from the sunvisor mounting bracket, after some investigation I found water pooled at the front of the headliner when it meets the windscreen, I called VW as it was less than two years since the last roof was fixed to be told the roof and seal were only under guarantee until the end of the three year warranty, I know VW charge £2500 to replace the roof so I took it to my local trustworthy VW specialist who diagnosed a faulty seal where the frame of the panoramic roof meets the car, a new seal from VW is £50 but it's a very labour intensive job, the total bill could reach £650!
I've called VW and raised the issue, I know I won't see anything back in terms of money but I think it's unacceptable for a four year old vehicle to go through two roofs in four years, I'm waiting for a call back...
Last week I noticed a drop of water come from the sunvisor mounting bracket, after some investigation I found water pooled at the front of the headliner when it meets the windscreen, I called VW as it was less than two years since the last roof was fixed to be told the roof and seal were only under guarantee until the end of the three year warranty, I know VW charge £2500 to replace the roof so I took it to my local trustworthy VW specialist who diagnosed a faulty seal where the frame of the panoramic roof meets the car, a new seal from VW is £50 but it's a very labour intensive job, the total bill could reach £650!
I've called VW and raised the issue, I know I won't see anything back in terms of money but I think it's unacceptable for a four year old vehicle to go through two roofs in four years, I'm waiting for a call back...