Help with Apple TV

FlaccidSnake

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So, I’ve had the Apple TV app on Xbox and PS for a long time now. Hate to think how many movies I’ve purchased!! Something came up on both Xbox and PS the other day I’ve never seen before and cannot work it out.

I’ve just bought the new Paw Patrol movie (definitely for me and not the kids😀). It plays fine in my phone but will not work on either of the console apps. All I get is a message saying “this type of content is not available on this device”

All the other movies I have play no problem so I don’t know what’s going on. The apps for n both consoles are up to date, I’ve tried reinstalling both and still nothing.

This is very irritating as the Paw Patrol movie is clearly the biggest movie event of the year!

Any ideas?
 

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