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Help with a LG Joy phone


Active Member

My wife bought a LG Joy mobile phone about 2 months ago but has found that it seems to make phone calls even if the phone is in its phone cover with the lock screen on,its very slow and keeps starting different apps even if my wife hasnt selected them.

My wife bought it from our network provider and she did phone them but all they could offer was to advise that she does a factory reset or send it in for repair.

Can anyone suggest any other advice or help as she doesnt want to be without a phone if she sends it in for repair

Kind regards Mark

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