Hi all, bit of a long story so I will try and be brief.
Box A (SKY HD) in main living room has for some time been getting "your box isn't getting a satellite signal" message. I checked back of box and yes both of the cables were shonky. They needed reterminated correctly. Thought that was all that was wrong. A few days later the issue emerged.
Called the aerial guy out (to move my terrestrial aerial) and got him to reterminate the rear connectors and I noticed that one of the connectors at the LMB needed redone.
He did and I thought that was that, job done. Nope two days later the message pops up again.
1. pulling hair out, swapped Box A with Box B (upstairs bedroom skyhd box). Fault remained downstairs, box a worked upstairs b box b now shows fault.
2. keeping boxes where they were, swapped LMB ports 1 and 2 with ports 3 and 4 and vice versa.
3. fault remained box A or B downstairs. The only common point being the cable that runs for LMB (now position 3 and 4) and into the box directly.
4. Services menu, signal indicator has intermittently now shown input a NO SIGNAL, input b no signal, BOTH no signal and both normal.
I believe I have proved, its not the sky hd box, its not the LMB so it looks like this is a cable fault.
I have a detached house its unlikely that someone has cut the cable, could there somehow be water ingress that sometimes shorts the cable out?
Would a break/short due to corrosion say of the main conductor in say cable A cause BOTH channels to show no signal?
I posted on the Samsung forum thinking with my covid brain that it might even be an issue with one connect, but I think we can safely discount that theory the shotgun cable goes direct from LMB to my downstairs sky hd box, and the second feed (for completeness) goes to the upstairs SkyTV box.
Box A (SKY HD) in main living room has for some time been getting "your box isn't getting a satellite signal" message. I checked back of box and yes both of the cables were shonky. They needed reterminated correctly. Thought that was all that was wrong. A few days later the issue emerged.
Called the aerial guy out (to move my terrestrial aerial) and got him to reterminate the rear connectors and I noticed that one of the connectors at the LMB needed redone.
He did and I thought that was that, job done. Nope two days later the message pops up again.
1. pulling hair out, swapped Box A with Box B (upstairs bedroom skyhd box). Fault remained downstairs, box a worked upstairs b box b now shows fault.
2. keeping boxes where they were, swapped LMB ports 1 and 2 with ports 3 and 4 and vice versa.
3. fault remained box A or B downstairs. The only common point being the cable that runs for LMB (now position 3 and 4) and into the box directly.
4. Services menu, signal indicator has intermittently now shown input a NO SIGNAL, input b no signal, BOTH no signal and both normal.
I believe I have proved, its not the sky hd box, its not the LMB so it looks like this is a cable fault.
I have a detached house its unlikely that someone has cut the cable, could there somehow be water ingress that sometimes shorts the cable out?
Would a break/short due to corrosion say of the main conductor in say cable A cause BOTH channels to show no signal?
I posted on the Samsung forum thinking with my covid brain that it might even be an issue with one connect, but I think we can safely discount that theory the shotgun cable goes direct from LMB to my downstairs sky hd box, and the second feed (for completeness) goes to the upstairs SkyTV box.