Help, shop formatted H/D lost files

Discussion in 'Computer Components' started by gti2001, Jan 12, 2008.

  1. gti2001

    gti2001
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    A few weeks ago i posted this http://www.avforums.com/forums/showthread.php?t=673486
    the problem was the mobo, since then ive had a new mobo, cpu and memory fitted,
    But, when i picked it up at the shop the guy said i will have to run my restore disc as on screen was saying no operating system, doing this would format my H/D so i purchased a external caddie so i could back up the h/d first.
    Anyway fitted h/d to caddie, pc found new hardware-installed drivers--new hardware ready to use, but it didnt show in my computer, done a search in disc management and h/d was there, saying healthy, searched the web, seemed this is a common problem with external drives.

    Heres the problem, took caddie to shop i got it from, guy said he will test it, came back 10 mins later said thats it, just had to format it, What! i never asked for it to be formated, he said its a new drive it needs to be formated to work, its not a new drive, and i have about 80gig of files i need, music that ive been saving for years, pictures of dead relatives etc, stuff that can never be replaced, yes it was corrupted aswell, now your really taking the ******, there was nothing wrong with it, well a data recovery will be £50 and all the files will be numbered, ie file1 file 2 so on. spoke to another shop they say the same thing. yeh i know i should have backed it up, one of these things that you never get round too.

    Just got home and searched for data recovery and found this,
    http://www.pcperformancetools.com/r...pictures.htm?gclid=CI3WiIL98JACFQuKMAodFE0Dsw

    has anyone ever used software like this, will it recover full files after a format, or just numbered files, this program above says it will recover full files
    Plus where would i start as originaly the pc was saying no operating system, do i run my restore cd then try data recover

    Help :lease:...lol while i wait for a responce i will plot revenge on the shop:devil:

    cheers
     
  2. M3ZZR

    M3ZZR
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    Not being funny, but if they have only fitted a new mobo, cpu and memory, then it shouldnt have come up with no operating system, at worse it shouldhave started to boot windows then blue screen..

    Sounds like they wiped the hard drive when they fitted the board, mem and cpu.
     
  3. pjclark1

    pjclark1
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    Running your restore CD will delete any remaining data on the hard drive forever.
    You need to keep the original hard drive untouched by anything.

    I generally would advise
    Buy a new hard drive, install an operating system on it
    but in your case you clearly haven't got a clue (no offense intended) and whatever you try to do yourself will undoubtedly lose all the information (if it still exists) forever. If it's that vital, just pay a specialist firm their £250 to try and recover it.
     
  4. gti2001

    gti2001
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    He showed me in the shop when i went to collect it, i had norton ghost loaded and on boot up it came up, wee progress bar done its thing for norton then screen changed to a dos screen with no operating system,
    My mate said the same thing, all i had to do would be install the drivers for new parts,
    When h/d was in caddie and i was in disc management it was showing : Disc 1 200gig, heathy, fat32, 95gig free space
    So what have they done to my hard drive aswell:mad:


    Were do get my hands on TNT:censored:
     
  5. gti2001

    gti2001
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    Aye cheers:smashin: ive actually left it with them anyway, not paying £50 though, i was only asking if these programs work without losing id3 tags, and how good they are at recovering, aswell as where would i start

    well i think ive found my answer
     
  6. robo989

    robo989
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    Nonsense its actually quite easy to recover stuff.

    Only question is, how much stuff has been installed since the format? Just Windows?

    If so you should be able to get most of it back.

    Just do a google search

    Best idea would be to buy a cheap drive install windows on that, then plonk in your "formatted" hard drive boot computer...

    install your recovery software (on the new drive obviously)

    get it to scan the formatted one....walahhh...you'll know what you can and can't recover within a few mins.

    This is all the places that charge £50-£100 would do! - The software is all free....I use "PC File Inspector" for this sort of thing (google it)

    For places charging £250+ etc they might be doing something else and might have some specialised hardware to recover the data....But I doubt it ;)
     
  7. gti2001

    gti2001
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    Cheers robo:thumbsup:, thats the kind of response i was after, fair enough i know ive been a idiot, but hey ive learned..lol, i came here for answers, now i got one
    the shop only formated the drive, thinking it was new so the caddie would work, no OS been put back on yet, do these programs erase the tags and just number them
    ps it wasnt the same shop i got the repairs done
    thanks again
     
  8. JuzzyD

    JuzzyD
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    I would do what Robo suggested.

    I've not used "PC File Inspector" but I use R-Studio for this kind of thing and I use my laptop with an external drive adaptor.

    Where abouts are you?
     
  9. AnthonyG

    AnthonyG
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    If the information is vital for your work or university then I would take it to a specialist data recovery outfit without trying anything yourself.

    You can find them in the yellow pages.

    The easier it is for them to get the information back from the hard drive the less they charge.

    There are many, many topics on computer tech forums about people wanting to use software to recover lost info from a hard drive once its been formatted and I have never read a case to be successful. (although I would honestly love to find a program that would prove this wrong!).

    If its just stuff you've downloaded from the internet, i.e games, movies and pron :) I would just suggest to use this as a harsh learning lesson and just accept its all gone.

    However to avoid this in the future what you want to do is to partition your hard drive.

    Have two paritions, one around 10-15 Gig solely for your windows installation files. The other partition for your own downloaded files.

    This means if windows fouls up and you need to format and reinstall you will only be formatting the C: windows partition and your second partition with your personal files on will remain safe and untouched.

    *Edit* I just noticed you mention it contained pictures of lost relatives. If you don't have any backups of these or hard copy of the pictures to take another scan from. I would personally take the drive to a data recovery agency and pay the £50-£100 for the recovery of your drive.
     
  10. y2k

    y2k
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    If it was formatted properly with something like dban then everything is probably wiped of it for good but if it was just formatted with the xp disc then you might be able to get some stuff back, if he was to have plugged your hard drive into another xp machine as a slave then he should have been able to get your stuff back of your hard drive and it he was going to format it without asking you and there was important stuff on it then I wouldnt have paid and would have been looking for some compensation if they coulent get your stuff back. Whoever was working on your computer should not be working in a computer shop.
     
  11. Member 79251

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    You would be amazed what some of the members here do for a living ;) We did have one bloke who did data recovery for the police. Anyway, recovery is possible and its something I have done and with ease.

    I have used this recently and recovered some videos that I removed. There are tons of software that state they will recovery files, just look for feedback on them first as the more times you try the less data there is to recover IMO.
     
  12. AnthonyG

    AnthonyG
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    I totally agree with this statement.

    I remember when I got my second PC back in mid 2002 from PC World (and paid a £385 3 year warranty) and I did not know too much about PC's and mine corrupted I took it to PC world who I bought it from and they without asking just formatted it clean with my university project work on there and everything.

    When I complained about them loosing my files the head tech guy for that store said that if windows had become corrupted and thus could not boot there was absolutely no way for them to transfer the files from my PC.

    I did not know otherwise so I just accepted this and begged for an extension to my university work.

    Knowing now all they needed to do was slave it to another PC and then copy the files over quite frankly pee's me off immensely.

    But as you see PC world charge £35 for that service and as I had paid upfront for a 3 year extended warranty for all warranty repairs free. File transfers prior to a full windows format was not covered in my extended warranty so they just upped and formatted it straight away without even asking about transferring the files.
     
  13. gti2001

    gti2001
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    the guy in the shop said that he thought it was a new drive that why it wouldnt initialize with the external caddie, once i reminded him that infact it was a old drive i was trying to backup, it then became corrupted thats why there was no drive letter in my comp. I will go back tomorrow and find out if he used any special software to format it, i have actually left it with the shop that done the repairs only a few weeks ago, but he said the files will come back numbered, can you imagine renaming 1000s of mp3s :suicide:

    Bought a new H/D today, but realised now that reload disk doesnt contain xp, so more money to spend:thumbsdow, although new H/d will be used in future as a backup device.

    The files lost are not for work or anything like that, theres prob around 50gig of music i saved as mp3 and sold the cd's, another 25gig of specialist music that could prove near impossible to replace, and 5gig of personal stuff again impossible to replace, all in about 10yrs worth, the plan was to back it up on a external H/D maybe even burn off on dvd and store it, but...

    Although some is on my ipod, lol so that cant be removed either.. cheers apple
    Right so mixed reviews on recovery methods, should i just leave it with the shop, or get it back and try myself, as the cost of it all is getting near to a new pc:oops:
     
  14. y2k

    y2k
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    You can get the music back of your ipod, there is a few different ways of doing this so dont wipe that to lol. The is a manual way and several programs that will do this.
     
  15. gti2001

    gti2001
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    Great, thats some saved:clap:

    cheers
    neil
    y2k you have pm
     
  16. Member 79251

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    Winamp will do it and thats free ;)
     
  17. y2k

    y2k
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    Most of them are free :D, you can also make your ipod appear as another hard drive and drag and drop the files onto your pc.
     
  18. JuzzyD

    JuzzyD
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    With software like R-Studio as long as the drive has not had several writes to each sector there's a good chance you can get back some, if not all, the files from it.

    Before doing anything though get a low level (ie bit by bit) copy image of the drive as it stands and work on that, not the original drive.
     
  19. gti2001

    gti2001
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    I knew you could use ipod as a hard drive but ive never been able to get into the music files, do you not need a hack,
    anyway thats for another day:suicide:
     
  20. gti2001

    gti2001
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    yeah im lost now
    As pjclark1 said
    "but in your case you clearly haven't got a clue (no offense intended) "

    think i'l just leave it to someone who knows what there doing..lol
     
  21. Member 79251

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    No, no hack........


    You need to switch on 'hidden files and folders' now browse the drive and you will now see a folder named 'iPod_Control' inside this is all your stuff. You will see a music folder with folders F00 - F49 inside each folder will have files named example 'BGRW.mp3' these are your songs.

    Just select all and copy to a folder and enjoy ;)

    If you install some of the free software you can do this from within....the only one I have used was winamp.
     
  22. gti2001

    gti2001
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    Ok cool,:thumbsup: is it the same for purchased songs from itunes, or is that where the hack is needed
     
  23. Member 79251

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    Thats DRM......thats another day. ;)
     
  24. gti2001

    gti2001
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    LOL
    wish it was that day, cant get xp to install on new h/d now,
    can this week get any better
     
  25. wormvortex

    wormvortex
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    what's the problem?
     
  26. gti2001

    gti2001
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    Seems h/d is not on bios setup
    i have
    ide master - cddvdrw
    ide slave - cdrom
    ide secondary master - none specified
    ide secondary slave - none specified
    everything else seems to be on auto or enabled
    i know it will be something simple
    checked all leads and connections, looking up seagate site just now
     
  27. wormvortex

    wormvortex
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    is it a sata drive?
     
  28. gti2001

    gti2001
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    Hi mate, sorry been busy on the desktop, no its a ide,
    But anyway, took it down to the shop, and its working again, apparently the guy was working off a different manual and plugged something in the wrong place, i dont care anymore its running, he installed xp for me as all i have is a the reload discs and a copy of xp pro from works pc:oops:
    Found some cds and a couple of dvds full of files from a previous backup, 12/06 right enough, but theres some stuff that i thought i had lost forever there.
    The guy in the shop said he had recovered around 4000 mp3s so far, but said there not very big are they only about 600kb, whats going on now, they should be 3/4mb
    anyway getting there:thumbsup:
     
  29. scooby do

    scooby do
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    sounds like the headers rather than the actual files
     

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