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Sarah31
Guest
Hello,
I recently purchased an LCD TV as a present which I've subsequently found to have two dead / stuck pixels - not sure which they are. I called up the retailer and told them the unit was faulty and they've agreed to come a collected it.
In the meantime I've mailed the manufacture who told me that the 2 pixels are in fact within the manufactures fault limits. Will the retailer use the same guidelines and report the TV as not faulty or is it possible that they might simply replace it as it within the 28 days purchase period?
TIA
S
I recently purchased an LCD TV as a present which I've subsequently found to have two dead / stuck pixels - not sure which they are. I called up the retailer and told them the unit was faulty and they've agreed to come a collected it.
In the meantime I've mailed the manufacture who told me that the 2 pixels are in fact within the manufactures fault limits. Will the retailer use the same guidelines and report the TV as not faulty or is it possible that they might simply replace it as it within the 28 days purchase period?
TIA
S