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HELP - Panasonic NV-DS8B PC Software

Discussion in 'Camcorders, Action Cams & Video Making Forum' started by chrisconnew, Sep 2, 2004.

  1. chrisconnew

    Active Member

    Nov 3, 2002
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    Went round to my Aunts house recently and as the resident family PC doctor got asked to have a look at a problem with my aunts PC.

    They have a Panasonic NV-DS8B Digital Camcorder, and were no longer able to run the software that connects to the camcorder via a serial lead and plays through the tape downloading the stills (from the tape) to their PC. Turns out the reason why it's not working is because it recently got uninstalled when they were going through Add/Remove programs getting rid of anything that they didn't want/recognise hoping to speed the pc up

    Of course now they can't find the disc for the software that came with the camera (seem to remember it being on a floppy disk it's so small and old) and it's not available from the Panasonic website - in fact i couldn't even find their model in the list of models in the support section.

    I'm hoping somebody on here has got that camera and can give me a copy of the software - i got my uncle to get onto Panasonic by phone to request a copy of the software. Apparently he explained to them what i suggested and last week a quote came through with a bill for £86 for a replacement - i'm pretty sure they are quoting to replace the wrong software.

    I'm aware you can get the still via firewire, but firstly they don't have a firewire port, and secondly the old software was so easy to use that they just started it and came back an hour later to find all the pics on their PC.

    Help much appreciated

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