HELP - No satellite signal is being received


Standard Member
I have just come home from work plugged in my SKY and TV and I am getting "No satellite signal is being received" from my SKY+ Box.

I have gone into

Services then option 4 'System Setup' and then option 6 'Signal Test'.

On my Input 1 Signal Strength and Quality it is showing nothing

Input 2 both Signal Strength and Quality are around 60%

Any ideas?, its very windy here today as well


Standard Member
i also have the same fault as you described in your post.

came home from work and exactly the same fault

i have checked my sky box connections and my dish.

i also have another older sky box in another room which is working correctly although connected to the same dish.

Tight Git

Distinguished Member
Sounds like an LNB or cable problem.

If the dish had moved in the wind, input 2 would be zero as well.

Start by swapping cables over to eliminate a tuner problem.

You've probably got a Quad LNB so, assuming you can get to the dish safely, try one of the other outputs.

Of course, if it's a cable problem, this won't help.

Sounds like you'll have to call someone in.

Good luck. :)


try reboot ing the box by turning off at the mains and waiting a couple of mins then turn it back on again and let it reboot.


Standard Member
I'm having a similar problem. getting the same message for about 2 weeks also getting , There is a fault with this channel, Try again later, message aswell. I only have normal sky though, NOT sky+. any ideas? thanks

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