Help needed... Laptop drive>Desktop mobo

Discussion in 'Desktop & Laptop Computers Forum' started by Yurek, Mar 8, 2013.

  1. Yurek

    Yurek
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    So i'm doing a fix currently, And this has really got me stumped.

    The client wanted me to back up all her data so none of it is lost, But her OS no longer boots. It refuses to boot from USB so I tore out the hard drive from the back of the laptop and plugged it into my machine. My BIOS, Let alone windows, doesn't see it at all. I need to back up the data or deal with a very VERY unhappy customer.
     
  2. spyder viewer

    spyder viewer
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    Looks like the HD has failed fatally, they don't last for ever! Did they have any backup policy? Their are companies who can recover data from dead drives. Last one I approached wanted £1k for the task.
     
  3. Yurek

    Yurek
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    See, That's the thing. It works in the lappy I pulled it out from. It works, Just not with my computer.
    Also, The lappy didn't see the external HDD I plugged into it as a boot device. Figured it was just a BIOS thing.
     
  4. Yurek

    Yurek
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    Another thing: The lappy boots to windows vista PARTIALLY, But when it tries to update it simply restarts the whole thing.
     
  5. spyder viewer

    spyder viewer
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    Try a linux based data recovery system Hirens boot disk.
     
  6. sep8001

    sep8001
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    If you just want to back up the data, have you tried putting the hd in a usb hd caddy and connecting it to your pc. Don't boot from it, just boot from your pc connect the hd via usb and copy the data.
     
  7. Yurek

    Yurek
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    The OS won't boot properly, So I can't even get to the desktop.
     
  8. sep8001

    sep8001
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    Don't boot from the laptop drive, boot your pc as normal, connect the laptop hard drive via a usb caddy, connect to your pc and browse the drive to backup the data you need.
     
  9. Yurek

    Yurek
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    I've not got a USB caddy readily available.
     
  10. spyder viewer

    spyder viewer
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    So you took the HD out of the laptop and put it into a caddy and tried connecting it to your desktop: as a boot drive or secondary drive? Your desktop will never boot from the laptop drive unless you do some serious windows repair and I wouldn't recommend that unless you want to lose all the data.

    Tell us exactly what is the laptop model, the OS, the hard drive type and make/model.

    How is the laptop drive partitioned?

    Was the reason you were called in because the laptop was failing and the customer wanted the data backed up or did they just want a back up?
     
  11. Yurek

    Yurek
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    The customer wanted the computer fixed and running fast. I connected the laptop drive to my desktop via SATA, And attempted to set it up as a secondary drive so I could pull off the data, Format, And reinstall using windows 7.
     
  12. spyder viewer

    spyder viewer
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    So for whatever reason the HD is failing. Suggest you put it back in the laptop, create a linux=based data recovery disk, boot from that and hopefully, you should be able to recover the data to memory stick. You should then be able to put a new drive in the laptop re-install windows, re-load the data, advise the customer on a backup policy, grab the money and get the h*** out of there!

    Good luck and welcome to AVForums by the way!
     
  13. sep8001

    sep8001
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    Or just invest in a usb caddy, if you are charging her to sort the laptop.
     

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