So i'm doing a fix currently, And this has really got me stumped. The client wanted me to back up all her data so none of it is lost, But her OS no longer boots. It refuses to boot from USB so I tore out the hard drive from the back of the laptop and plugged it into my machine. My BIOS, Let alone windows, doesn't see it at all. I need to back up the data or deal with a very VERY unhappy customer.