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Help my Panasonic th-37pa20 has died!

gingerone

Prominent Member
It's flaming typical, my panasonic plasma has died a month out of warranty.
It tries to switch on but goes straight to standby and there is no picture at all, any ideas?

Also where do I stand as far as consumer rights go cos I don't believe 13 months is a reasonable amount of time for a 3 grand tv to last?
 

MAW

Banned
No, you are right, it's not reasonable. Sounds like the power supply, it's all that ever goes wrong. Panasonic have fixed a few out of warranty cos it's a known issue, ring them and politely put your case. Your chances are very good.
 

hornydragon

Distinguished Member
if it is a PSU board failure which it sounds like phone panasonic and be nice and patient, they know about the PSU issue and normally will fix FOC at just out of warranty. give them a call and log the fault for an engineer call out....
 

gingerone

Prominent Member
Thanks for that I'll give them a try tomorrow. Saying that mind I had a psu failure about 6 months ago and that was a gradual breakdown, with this I had no warning at all.
 

Steve_P

Established Member
hornydragon said:
if it is a PSU board failure which it sounds like phone panasonic and be nice and patient, they know about the PSU issue and normally will fix FOC at just out of warranty. give them a call and log the fault for an engineer call out....
If the experience was anything like my parents who recently had their Panasonic TV replaced be prepared to have the patience of a saint... Their TX-36PL30 started playing up in July 04, in Dec the Panny authorised repair shop admitted defeat, my parents got a replacement Panny 36" TV in Jan 05. :rolleyes: Yeah be prepared to be patient alright. The fault was the all too common TV would not power up but remain in standby mode with a flashing power light. That TV was 15 months old when it failed and two years old when replaced.

S.
 

gingerone

Prominent Member
I know, I'm currentl relagated to watching tv in the computer room and it's driving me mad.
Any recomendations for a warranty cos I'm spooked now?
 
N

nealgs

Guest
Av-Sales and nexnix both do extended warranties - pretty good prices also :)

Gary
 

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