Help Me Please! - my SKY doesn't work

Discussion in 'Sky Digital TV Forum' started by Mark P, Nov 6, 2002.

  1. Mark P

    Mark P
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    hi,

    i think this case is somewhat self inflicted, although if someone could identify the reason i'ld be very grateful

    My sky hasn't worked since yesterday. Basically since my dad was cutting some conifor trees down and one hit the dish.

    all i get on the screen is:

    SEARCHING FOR LISTING PLEASE WAIT on the blue screen. i have tried turning on and off, nothing changes.

    when i go into services, and more specifically signal test i am given the following information

    signal strength = about 1/10, just a little bit of grey
    signal quality = nothing at all
    Lock indicator = NOT LOCKED
    Network ID = 0000
    Transport Stream = 0000


    help please............any ideas, what does your signal test say?

    any info would be much appreciated before i have to bring someone in to fix it.

    thanks
    mark
     
  2. Paul G

    Paul G
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    Sorry if i'm stating the obvious but it sounds like the dish has been knocked out of alignment hence your poor signal strength/quality readings. Or perhaps the cable has become damaged or detached from the LNB. A job for an expert I would think, unless you don't mind examining the dish yourself. :confused:
     
  3. mansell

    mansell
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    you will need the following

    One sky Engineer with tools

    and

    One ladder

    he will check your dish,LNB and cable
     
  4. Lex

    Lex
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    This is the key indicator - Not Locked = no satellite. The dish is definitely out of alignment.
     

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