Dear members. I have been having issues with Marantz AV equipment, namely with the automatic sound mode switching. Thisnonly affects those with height channels.I have been in contact with Marantz multiple times for the last few years. As far as I can see all Marantz AV equipment is affected. From the cheapest receiver up to the 8805 processor. I am asking you to call/email Marantz to get this fixed.
The issue is that the receiver won’t automatically switch between 2d and 3d audioformats without enabling the upmixer. I for one would like to have the receiver play what is being put into the machine.
An example.
I want to watch a Netflix show with standard 5.1 sound. I turn on Netflix and start the show. Depending on which sound mode is selected it will play as Dolby Digital +. If not I will select the appropriate mode from the menu (movie - Dolby Digital +). All is fine so far, the receiver will display Dolby Digital + in its display. But the problem is the following. If I now start a show with an Atmos track it will just play as Dolby Digital +. I then need to go into the movie mode menu and select Dolby Atmos, it will then play as Dolby Atmos. But if I go back to a standard 5.1 show that will play as Dolby Digital + + Dolby Surround. I will have to go i to the menu to select Dolby Digital + again to get it to play just that. I hope all of this makes sense.
This issue has been present for years and each time I speak to them they tell me they never heard of the issue and say auto sound mode should do what I want. Except it doesn’t work. If you are experiencing the same issues then please call or send an email to Marantz. Thank you.
The issue is that the receiver won’t automatically switch between 2d and 3d audioformats without enabling the upmixer. I for one would like to have the receiver play what is being put into the machine.
An example.
I want to watch a Netflix show with standard 5.1 sound. I turn on Netflix and start the show. Depending on which sound mode is selected it will play as Dolby Digital +. If not I will select the appropriate mode from the menu (movie - Dolby Digital +). All is fine so far, the receiver will display Dolby Digital + in its display. But the problem is the following. If I now start a show with an Atmos track it will just play as Dolby Digital +. I then need to go into the movie mode menu and select Dolby Atmos, it will then play as Dolby Atmos. But if I go back to a standard 5.1 show that will play as Dolby Digital + + Dolby Surround. I will have to go i to the menu to select Dolby Digital + again to get it to play just that. I hope all of this makes sense.
This issue has been present for years and each time I speak to them they tell me they never heard of the issue and say auto sound mode should do what I want. Except it doesn’t work. If you are experiencing the same issues then please call or send an email to Marantz. Thank you.