cedmondson
Well-known Member
I'm rapidly coming to the conclusion that this Humax is screwed & needs to go back under warranty....but if anyone has any ideas or suggestions for something I've missed, please let me know.
Foxsat-HDR is approx 5 months old. It worked perfectly at first, then I noticed that a high proportion of scheduled recordings were failing (perhaps 40%).
I noticed on the diagnostics page that signal strength on 'tuner 1' was showing 30% - so I swapped the two coax cables around to see if this moved the low strength imput to 'tuner 2'. It didn't.
I've confirmed there's nothing wrong with dish / LNB / cables by plugging another identical Humax box in. It sees no drop in signal strength on either channel and works perfectly.
Crucially doing a factory reset, the setup wizard fails to detect a satellite signal. Selecting 'Freesat Tune' from the menu also fails with a 'searching for satellite signal...' message for some minutes before it eventually gives up.
Running a 'manual tune' finds 300+ channels though whether there's a viewable signal seems a bit hit & miss.
At this point I'm stuck for ideas! Anything else to check before I hassle Amazon to replace or repair?
Foxsat-HDR is approx 5 months old. It worked perfectly at first, then I noticed that a high proportion of scheduled recordings were failing (perhaps 40%).
I noticed on the diagnostics page that signal strength on 'tuner 1' was showing 30% - so I swapped the two coax cables around to see if this moved the low strength imput to 'tuner 2'. It didn't.
I've confirmed there's nothing wrong with dish / LNB / cables by plugging another identical Humax box in. It sees no drop in signal strength on either channel and works perfectly.
Crucially doing a factory reset, the setup wizard fails to detect a satellite signal. Selecting 'Freesat Tune' from the menu also fails with a 'searching for satellite signal...' message for some minutes before it eventually gives up.
Running a 'manual tune' finds 300+ channels though whether there's a viewable signal seems a bit hit & miss.
At this point I'm stuck for ideas! Anything else to check before I hassle Amazon to replace or repair?