Help - Harmony 885 frozen!

[blueshard]

After working perfectly for over 6 months my 885 has just frozen in mid-use. The screen is on, but at only about 1/4 normal brightness and it doesn't respond to any buttons. Nor does putting it on the charger have any effect - not even a beep.

Any ideas? And can anyone tell me how to get the battery compartment open?

All help gratefully received!

 

[andrewjh009]

Easy to remove the battery, just push down the back cover and push backwards.

 

[blueshard]

Yee haa! So easy, yet so difficult if you don't know how to do it! And my freezing problem is now solved! Many thanks Andrew.

 

[Hawklord]

If we were talking plumbers rates that'd cost you £50