eBay nightmares are still not over. I just lost an appeal with eBay for the XTZ 1x12 I bought that does not work properly. This was a big nightmare as the seller had marked up the price and mislead me by ignoring my questions about the history of the sub. Only when my money was taken and it had left his hands did he have the nerve to tell me he bought it from here - which is the same advert I linked him to haggle a lower price. And they still wanted more than the marked up price I offered him. I had actually seen this ad on here at the time and was gutted I did not have a chance to purchase it. I felt so duped.
Anyway, simply put the below items are not covered under the eBay Money Back Guarantee:
- Items collected by a third party on behalf of the buyer
And similar to the lack of helpful information provided to me for the above case (they just needed to try me to contact Packlink instead), they never originally told me however many weeks it has now been, that I am not covered for this purchase and why. I sincerely thought I was covered then I did some digging and read something that was not very clear, and was still uncertain. Then the rep just pointed me to the above on their policy page.
It's odd as I originally lost and opened an appeal or lost the appeal, I forget now - so much going on. so, I opened a PayPal dispute. Then shortly after that, I got notification that eBay were looking into my appeal. I wonder if my PayPal dispute is still open...
A lot of online purchase nightmares this month.
