S
scissor_leg
Guest
Hi all, can anyone help? I took my 6 month old suzuki swift in to the dealer for it's first service today. The dealership rang a few hours later to tell me that the service went fine but on the way out of the garage it had a 'little bump'. They said i would be able to keep the courtesy car (with an excess of £500) as it won't be repaired until after christmas. I went to see the damage and it turns out a 'little bump' is a new bumper, headlight, fog light, alloy, side wing, perhaps driver door as it will not open and possibly bonnet. Whilst they were very sorry about this i am now concerned about the effect this will have on the value of the car and concerned that if i agree to them repairing the car i will lose any rights i may have legally. Does anyone know where i stand? The dealership have agreed to pay all repair costs however I'm a little worried that as my insurance company are not involved the dealership may not be completely honest aboout the damage or the work done... Any help much appreciated.