Hi I have a nw-hd5 (with cracked buttons) which crashed this morning and will not come back to life. I usually just take out the battery and it will start up again. However, this time it just displays the circles turning and thats it. I called the sony helpline and they make you fell like a criminal for calling them. Also I'm not sure if I still have the receipt as it was a present for my 30th birthday!!! That means a chargable repair. Any ideas on how to make this blasted thing come back to life? cheers in advance.