My first post so here goes!!!! I tried to change onto the HDMI connection and what do I get, a blank picture.... Now, I know it worked as i had tried it before so phoned Telewest to ask for assistance. Spent 20 minutes on the phone with a very helpful lady, but to start with she wasnt believing me. We went through this 4 or 5 different times, different ways trying to change onto hidef, then I was told they will get a technician to look into it and will be back in contact within 3 days.... I went and bought a hidef component lead and hey presto, works perfectly. Has anyone else had the same problem? If so, do we need to tell Telewest to sort this out!!!