HDCP Connection error UE43RU7100KXXU


Active Member
I am getting the HDCP connection error between with a Sky Q box I have changed all the cables and which inputs the devices go into.

I have spoken to the live chat who reset the tv and the HDMI ports which hasnt helped. I have asked Samsung for a repair under warranty but as it is 6 months out of date they are refusing. Currently to use my 18 month old TV I have to spend 15 minutes switching the tv on and off to get it to work, then when the picture comes on sometimes there is no sound

Sky have replaced the box twice in the last 2 weeks so I know its not the box and is the tv

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