HDanywhere EX-50 Cat 6 Extender

petrie82

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Hello,

I am looking for a bit of advice. I am having problems with a Cat6 extender. The problem is that when the washing machine gets switched on/off at the wall the picture flashes off then on for a couple of seconds. The same thing happens when the heating thermostat turns on!

Any ideas would be gratefully appreciated.

Thanks in advance.
 
Hello,

I am looking for a bit of advice. I am having problems with a Cat6 extender. The problem is that when the washing machine gets switched on/off at the wall the picture flashes off then on for a couple of seconds. The same thing happens when the heating thermostat turns on!

Any ideas would be gratefully appreciated.

Thanks in advance.

Hi @petrie82. Thanks for getting in touch. Just chatted to a member of the technical team. This is likely a ground loop problem on the circuit of your washing machine that's causing this. They recommend calling someone out to have a look at your wiring but if you wanted to chat to us about this then please give us a call on 01684 576 348 or direct message me on here. Hope this helps!
 

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