HD Sky Surround sound problem



Can anyone please help I have a Sony DAV DZ700FW which has been working well for a year with sky + and also up to earlier this week with a HD box .This week it stopped working on ordinary sky .It works fine on the HD channels and when disks are being played.
I contacted Sky they said it is set up wrong which is odd because its been fine all this time .I contacted Sony and they said they think its a problem with sky but the lady was from Bombay and didn't really understand me.
Any ideas please

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