HCSV Screens on Ebay

Discussion in 'Projectors, Screens & Video Processors' started by wilfy, Dec 29, 2006.

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  1. wilfy

    wilfy
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    has anybody else bought a screen from hcsv on ebay?
    I am having problems with this company, I bought it on 22/12 paid for it instantly, delivery was clearly stated as by 29/12 if parcelforce 24 was used.I complied with this, I have sent several messages to try and confirm delivery, all with no reply.
    I then had another look at the item description and the seller has changed the delivery to 3/1!!.
    I am extremely annoyed by this, I am starting to wonder whether they have the screens in stock.
    I have tried the mobile number given, no reply.
    I need advise please as to my next move as I am not confident that I will ever receive my screen.
     
  2. jezzer256

    jezzer256
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    What's the eBay username? I'm probably missing something awful here; does hcsv stand for something? :rolleyes:

    Jez
     
  3. jagdeepp

    jagdeepp
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    I've bought a screen from these guys.
    The guy that runs it is a user on this . I believe its Rich2000.
    I'm sure its a simple mistake not down to Rich. He's a decent guy. I bought a screen from him without any probs at all. Delivered in a working day!!! Oh, Citylink initially took it to the wrong address but easily rectified.
    If ur using parcelforce i sympathise...:eek: They are rubbish and unreliable. Lost an Arcam 250 in the post.. no in fact they delivered it to my local pizza hut instead then denied liability. Pizza Hut was a hundred yards from my office which was open at the time. Thick drivers.

    Send Rich an email. I'm sure he'll respond soon. He has a good reputation on ebay and here and works hard to maintain it. Shall i pull my tongue out of his arse now?:rotfl: lol
     
  4. T0rNaDo

    T0rNaDo
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    i brought one from them
    had no problems.
    richard bent over backwards to help out and make sure i was 100% happy.

    what size screen did you order btw ?

    as i do remember him saying he was out of stock on the 1.8 and 2.2 models.
     
  5. therealgiblet

    therealgiblet
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    If this is the same company then on their website it says:

    Home Cinema Sound & Vision Ltd Close

    WE ARE CLOSED FOR BUSINESS, DUE TO INCREASED PRESSURE IN THE MARKET AND LOW MARGINS. THANKS TO ALL OUR CUSTOMERS. THIS WEBSITE WILL OPEN SOON IN A NEW NAME HCSV LTD. CUSTOMERS MAY WILL TO LOOK ON EBAY FOR SIMILAR ITEMS.

    Sure it's nothing to worry about. Still just thought I'd let you know.
     
  6. jagdeepp

    jagdeepp
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    Chillout.. its the Xmas period. the kids are at home and family and friends are probably visiting.
    Even parcelforce have reduced staff over xmas. You've got to allow some concession.
    If you take an aggresive attitude u'll simply get a refund and be told to go elsewhere where u'll pay 3x the price for a screen.
    Patience is a virtue.
    take a chill pill
     
  7. rich2000

    rich2000
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    Not all the sizes are in stock that should be as we have an order which is 3 weeks late, we have been told day by day it is going to be tomorrow if you have order either of the 2 sizes below then we are still waiting and now expect them next week.

    2.0m and 2.6m screens (delayed- expected 18th december- now expected 3-4th Jan)

    If you have ordered the sizes below from the 22nd onwards, then your order may not yet have been shipped yet simple due to the time of year.

    1.8m, 2.4m,2.8m and 3.0m are still in stock

    Thirdly check you have paid the VAT on the item your ordered

    I have not been about the mobile for the last few days due to family commitments for that i can only apologies.

    I have not changed the delivery til 3rd Jan, ebay does that automatically.

    Anyweay hope this answers your questions.
     
  8. wilfy

    wilfy
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    ok rich, thanks for letting me know.
    It is the 2.4m screen I ordered, my ebay name is wilfymusic.
    Sorry for getting on your case, the only reason being that I had big family party planned for new years eve and was hoping to get the screen by then.
    Again apologies for the tone of my messages, I am looking forward to getting my screen next week.
    Many thanks.
     
  9. Kramer

    Kramer
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    This isn't an Ebay customer service forum guys :lesson: .

    Closed.
     
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