I bought a pw6 yesterday from Richer Sounds but didn't set it up until today. I got a scart terminal board as i dont have component source from my DVD player. I'm running Sky through my TIVO both rgb out. I've only tried it so far with my DVD player on the rgb out but the picture looked pretty crappy even after using the THX optimizer. However, I've just tried a DVD on my PC via the vga input and it looks a lot better through that. Should I have not got this scart board and gone for the jstech rgb to vga converter or would that not have made a difference to my DVD input and also maybe a quintro for the TIVO? Also if needs be, how are Richer Sounds on refunds?