Baron Von Doom
Prominent Member
My TH42PH10 has gone wrong. The shop i bought it from gave me the number for the local repair centre.
We have two local ones, the first wanted to know why i had a pro model in my home, after i explained what model it was as he had never seen one. He then spoke like i was crazy to have it and said he had never heard of any one having one before. He also said it came with a pedestal stand and only a one year warranty. They quoted a couple of weeks until they could look at it.
I dropped it off to the other repair centre this morning. They new what it was straight away. They also insisted it only has a one year warranty. I went home and printed a page from the Panasonic website that shows three years.
They are now saying the shop i purchased it from must send them proof of the warranty and without it they cant do it under warranty.
The shop i purchased it from are going to ring me back on monday. Has anyone else had any problems getting their Panasonic screen repaired under warranty?
We have two local ones, the first wanted to know why i had a pro model in my home, after i explained what model it was as he had never seen one. He then spoke like i was crazy to have it and said he had never heard of any one having one before. He also said it came with a pedestal stand and only a one year warranty. They quoted a couple of weeks until they could look at it.
I dropped it off to the other repair centre this morning. They new what it was straight away. They also insisted it only has a one year warranty. I went home and printed a page from the Panasonic website that shows three years.
They are now saying the shop i purchased it from must send them proof of the warranty and without it they cant do it under warranty.
The shop i purchased it from are going to ring me back on monday. Has anyone else had any problems getting their Panasonic screen repaired under warranty?