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Has anybody got their Splash orders yet???

Discussion in 'Movie Forum' started by perrdl, Apr 11, 2003.

  1. perrdl

    perrdl
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    As the title says really.

    I ordered two CD's from them on the 18th of March, during their sale, and have still not got them.

    I would imagine that they are fairly easy CD's to get hold of:

    Coldplay & Hell Is For Heroes.

    Also, I placed another order with them, for an "in stock" DVD on the 1st April and that still has not come either.

    The payments have been taken for both orders though!!!

    Anybody else in the same situation???
     
  2. Rambo John J

    Rambo John J
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    I ordered 5 and the only one I'm still waiting for is Lord Of Illusions from their £4.66 MGM sale.
     
  3. Whiting

    Whiting
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    I had a query over my order (several DVDs and the Coldplay CD) so got in touch with them.

    They basically said I wouldn't be charged for the Coldplay CD until they had some more in stock (it must have proved fairly popular).

    I've still not been charged for it and it's still not arrived. The last of my DVDs turned up yesterday.

    They were all great deals so I'm happy to wait until it turns up, how ever long it takes.
     
  4. perrdl

    perrdl
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    I'm starting to think I should have paid the extra couple of quid and got this CD weeks earlier, as it's a present for somebody. :rolleyes:
     
  5. Lippy

    Lippy
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    my true romance SE turned up yesterday - about 3 weeks after I ordered it. However when i received the dispatch note by email, it was spot on time.
     
  6. aogg

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    Finally got the two DVDs I ordered. Took over two weeks though. Still prices were good so not too bad - just think of them as being from the US.
     
  7. steve_online

    steve_online
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    How long has everyones order taken from being dispatched to arriving at your door. I've been waiting for one and a half weeks since it was supposidly "dispacted" and still no DVD, I know I won't be ordering from them again!
     
  8. LDR

    LDR
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    Still waiting for my DVD to arrive, emailed them on weds, they replied yesterday telling me they were awaiting stock from supplied & a big delivery was due in today (Fri) so if I get nothing by next weds then they had better look out. :mad:
     
  9. Dave H

    Dave H
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    I odered six DVDs and the last two came on fri, not fast but thet were cheap :clap:
     
  10. normski

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    i placed an order with splash on 20 april contacted them start of april and was told they were delayed because the plane could not land as it was foggy the goods would be sent out that friday a week later still no goods rang again and was told they are in and would be sent out another week and no goods rang this friday and was told they could not find the goods so they are doing a stock take sound very fishy to me so i cancelled my order she replied i will do a refund how dare they take money when they have not ship out goods it a blasted cheek

    normski
     
  11. steve_online

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    I ordered two DVDs on the 21st of March. One of the DVDs was dispatched on the 7th and arrived on saturday, though one DVD that was dispatched on the 2nd of April has not arrived yet. Has anyone had a similar thing happen?
     
  12. auldendunn

    auldendunn
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    Can a question be an exclamation?!
     
  13. auldendunn

    auldendunn
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    PS
    and to get back onthread, I ordered 3 on 23 March from Splashdvd and still await Ronin.
     
  14. Links

    Links
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    Ordered three on March 20th. Still waiting for Signs........ might cancel it seeing as you can get that and Harry Potter for £25 in GAME.
     
  15. perrdl

    perrdl
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    Still nothing.

    Surely an in stock DVD, should be dispatched within two weeks.
     
  16. alan8477

    alan8477
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    Ordered six on the 21 March. They have now all arrived.
     
  17. pmidds

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    I ordered six items on 19th March, I'm still waiting for Coldplay's album and a PS2 game. They took the money from my bank over a week ago - they still ain't replied to my e-mails.

    Can't fault them for price though.
     
  18. auldendunn

    auldendunn
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    I emailed them yesterday asking why the delay and a couple of hours later got email saying dvd had been dispatched.

    I think it was the automatic one and would have been coming anyway.:rolleyes:
     
  19. perrdl

    perrdl
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    Cancelled my one order, because in the amount of time they took to dispatch the order it had been reduced even cheaper on another site.

    Plus they never answered one of my e-mail's, and when I phone them up to enquire about the status of the order, I am just told that I am first in the queue, and they are waiting on their suppliers.
     
  20. perrdl

    perrdl
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    Just got this mail, about my outstanding order:

    As you will no doubt be aware we have had some difficulty fulfilling your order.
    Our sincere apologies for this, we ourselves have had some serious supply issues
    which are still being sorted out.

    I am acutely aware that a month is too long to wait for delivery so propose the
    following options to resolve this.

    1. Your order can be cancelled and refunded. If you wish to pursue this course
    please click on the link below and it will be done automatically.

    2. You can wait for us to resolve the outstanding supply issues and we will
    endeavour to get your items posted out as soon as possible. If you are prepared
    to wait then please do not email/phone us. We are fully aware of those orders
    outstanding and are doing everything possible to resolve the problems.


    How hard is it to get a copy of "Coldplay - Rush of Blood to the Head", which is Number Two in the UK charts at the moment???
     
  21. Nottman

    Nottman
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    Ditto Norah Jones - Come Away with Me
     
  22. LDR

    LDR
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    Screw em, just cancelled my order as well. Removed from favourites list, they can stick their poxy special offers up their ar$e.
     
  23. perrdl

    perrdl
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    Could not agree more.
    They are not getting any more of my custom.
     
  24. APPRIA40WR

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    13 separate emails from them yesterday saying I'd be as well to cancel (essentially).

    I did. I've still had a good few bargains.

    I guess they'd go out of businesss if they had to fulfil every order.

    Bad admin.

    They'll be giving away free flights next.
     
  25. perrdl

    perrdl
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    Cancelled my remaining order, fed up of waiting.
    And I found the CD's cheaper by getting £2.99 off CD-WOW
     
  26. Ekko Star

    Ekko Star
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    Ordered two discs in March. After getting the dispatch email only one of them arrived within 5 days of that.

    However no sign of the other whatsoever. Had to wait 14 days in case it did turn up. Still no sign, so they said they have re-posted another copy of it as of last Monday.

    Not holding my breath..... they might have been good prices but surely these sort of delays defeats the purpose of trying to gain a new customer base with their promotion in the first place. I can't see many people who would want to hold out for this length of time for bog standard movies that should be readily available ?
     

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