Question Harmony elite favourite channels problem

so I've set up the watch tv, I have a Samsung tv, on the touch screen I have my favourite channels setup, however, no matter what icon I press all I get is a 1 appear on the screen and it goes to BBC 1. Now my favourites start with BBC 1 HD which is channel 101, so it just won't select it, in fact no matter what channel I select it just says 1 and then switches to BBC1. When I go into the modify channel all the numbers are next to the appropriate channel. im really at a loss I need them to work so my wife and daughter can use it easily.

 

Set up the Activity again and if it still doesn't work report it to Logitech Support.

 

Ok thanks will try

 

Are you trying to control channels on Sky? If so, you have included the Sky box in the Activities list of devices haven't you?

 

It seems it's a known software problem and they are trying to solve it also a change to Alexa is coming we're you dntnhave to Ask Harmony

 

It's just freeview hd