Question Harman Kardon AVR370 4k upscaling

MPK490P

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i have a HKAVR370 and recently purchased sky Q and a Samsung 55 8500 tv
i know sky Q doesn't support 4K yet but there is an option in the resolution settings for 4k output. i also upgraded HDMI cables to support 4K but when i change the setting the display works for a while then goes black, if i go to the menu on sky i also get a black screen then it will appear after a couple of seconds, is this the right way to get it to upscale?
 

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