HannsG TV owners - A warning if you think you have 3 years warranty

Discussion in 'LCD & LED LCD TVs Forum' started by fistameeny, Apr 21, 2007.

  1. fistameeny

    Standard Member

    Apr 21, 2007
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    Hi all,
    I can't go into too many details as I have an ongoing discussion with a well known online TV retailer and Trading Standards, however, I thought I should let all owners of HannsG TV's to check their warranty.

    I bought mine in Janurary, advertised with 3 year's warranty. The warranty card that came with it states HannsG offer a 3 year on-site exchange warranty. The TV broke in February. I rang RepairTech who handle the warranty for HannsG in the UK to arrange a fix. After a discussion, they revealed that they will only honour a 2 year collect and return warranty.

    At this point, I got in touch with Trading Standards, and that is where I will leave it for the moment. However, I advise all owners of HannsG TV's to check their warranty card, and make sure RepairTech will honour the full term of the warranty.

    I will post back when my matter is fully resolved.

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