H50U7BUK Muting

sassmy78

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Bought my TV June 2020. Started to mute itself and graphic appearing on screen. Unwatchable. Have it booked in for repair by TeamKnow how but its started to work OK again. Just wondering if it could've been my WiFi as the connection had been dodgy for a day or so. Don't know whether to let the TV go to be fixed as it seems to be OK now? Any advice would be much appreciated
 
No, the WiFi wouldn't cause that.
It's more likely to be a stuck/partially stuck-down button on the remote or on the TV that would cause that.
 
Thank you. I tried the 2nd remote that came with the TV and hadn't been used before and same thing happened.
 
Did you check the buttons on the TV as I suggested?
 
Thank you. I tried the 2nd remote that came with the TV and hadn't been used before and same thing happened.
Did you check the buttons on the TV as I suggested?
I can't actually find a volume button on the TV 🙈
It's been going OK since tho. I was curious as to what might have happened in the first place. Thank you so much for your help
 

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