I have had this recorder for a few years and have had no trouble whatsoever with it except a strange problem with the guide plus. I cannot change channel on the unit from within guide plus. The picture is always locked to the channel that was being watched when the guide plus screen was opened. The instructions for guide plus say there should be a red button to lock or unlock the picture when the curser goes into the channel name column, this is not there on my set. Philips suggested that I update the software with their download, I have done this. Guide plus updated itself within 24 hours, loaded all the channels and the programme details no problem. Picture still locked with no unlock option. I think I saw the picture unlock feature briefly once during setup but have never managed to repeat this. Is this a feature problem with the 720 or am I seting something wrong?